32-bit Outlook displays black or white boxes and/or blank content

Issue:

Users of the 32-bit versions of Microsoft Office 2013 and 2016 (including the Microsoft 365 versions) are experiencing a problem where Outlook slows down or stops rendering properly, and displays white, black, or blank areas in Outlook where text and other graphical elements do not show.

Cause:

Microsoft has acknowledged this issue as a memory pressure within the 32-bit Outlook process.

Resolution:

Install the Update to enable the Large Address Aware (LAA) for the 32-bit version of Outlook 2016 and Outlook 2013.

Read more about this update for Outlook 2016 or Outlook 2013.